Purpose before profit
Our Impact
We’re trying to build a business that works better for our people and the planet – and we’re using the best frameworks available to make sure we deliver on that promise.
That’s why we set our sights on B Corp in 2021. It has given us the roadmap for continual improvement, that is still a core element of our approach following certification in 2023. We’ve since added ISO 14001 certification, which formalises our commitment to sustainable practices across our supply chain and operations. These aren’t certificates to hang on the office wall; they’re tools that help us stay accountable, set meaningful targets, and identify where we need to improve.
We source wines from around the world, and with that comes responsibility – to our producers, our customers, our team, and the environment.
Our B Corp journey
The UK’s first B Corp wine importer
In April 2023 we achieved B Corp certification, joining over 9,000 companies across the globe using business as a force for good.
In doing so, we became the UK’s first B Corp wine distributor, with a score of 88.5.
The rigorous certification process addressed the entirety of our business’ operations covering the five key impact areas of Governance, Workers, Community, Environment and Customers.
When we recertify in 2027, we will have to meet strengthened performance standards across seven Impact Topics:
Purpose & Stakeholder Governance
Climate Action
Human Rights
Fair Work
Environmental Stewardship & Circularity
Justice, Equity, Diversity & Inclusion
Government Affairs & Collective Action
Our annual Impact Report is a summary of our wins, our shortfalls and our works-in-progress – a vital part of our commitment to transparency as we work to drive change in our industry.
Upcoming targets
10 measurable goals
B Corp recertification
Have a clear action plan in place to achieve B Corp recertification in 2027 under new standards
ISO 14001
Gain ISO 14001 certification. We have now achieved this in November 2025.
Charity
Donate £10k to our charity partner Restore
Community
Donate at least 0.1% of our working hours to community or charity volunteering
Bottle weight
Reduce our average bottle weight by another 5% to reach 455g
Carbon footprint
Take first steps towards our Carbon footprint reduction strategy to achieve a 25% intensity based reduction of emissions by 2030
Satisfaction targets
Meet all of our targets for our 3 satisfaction surveys - Customer, Supplier and Employee
BRCGS
Maintain our BRCGS AA Grade
Donation
Increase our donation to TreeApp through 1% for the Planet products and plant over 2000 trees
Advocacy
Advocate for B Corp and sustainability in the wine industry through events, panel discussions and webinars
A Sustainable Approach
5 areas of impact
We consider three key areas when it comes to the environment – our own operations, our products, and our suppliers – to ensure we address the full impact of our supply chain.
Since we source products globally, the way they are grown, made, packaged, and shipped, along with the social impact of these activities, is a major focus for us.
Our supply and service partners are essential to our success on the sustainability journey. We are committed to working with them to ensure a positive impact and drive meaningful change.
Feedback from stakeholders is crucial for our ongoing improvement. As a company championing better business in wine distribution, we encourage dialogue through our annual Supplier Satisfaction Survey. This allows suppliers to highlight our strengths and offer suggestions for how we can work better together toward our shared goals.
Every member of the NSW team plays a vital part in ensuring our customers have the best possible offering. It’s all about working together – from sales and logistics ensuring perfect delivery, to technical and sustainability teams driving quality and insight.
Delivering excellent service, top-quality products, and maintaining transparency are at the heart of how we work with customers, whatever their size.
The wine industry faces constant change, from duty changes to logistics challenges. Our focus is always on open, honest communication that allows us to act quickly, stay ahead of the curve, and build long-standing relationships that help drive business forward for everyone.
We are dedicated to ensuring our team is the happiest and best they can be. Through our worker surveys, robust policies and benefits, and the supportive culture of the business, we strive to give every single person the opportunity to learn, progress, and flourish.
Driven by our commitment to “doing better,” we wanted to maximise our social impact rather than spreading our efforts too widely. Following a B Local session in 2023, our team made the strategic decision to transition from supporting different charities annually to partnering with one organisation for the long-term.
After researching local groups aligned with our values, we chose Restore, an outstanding mental health charity in Oxfordshire. Since 2024, the whole team has participated in fundraising, volunteering, and specialised training with them. We are excited to continue building this significant partnership for the long term.
Impact in numbers
What we have achieved
£4,546 donated to plant 3029 trees
70% of our range is vegan-friendly and growing
66% growth in products with recycled content in labels
237 hours donated to volunteering since start of scheme
Sustainability in Practice
A cause bigger than ourselves
Our commitment to balancing people, profit, and planet extends beyond our own operations. In 2024, we signed up to the Better Business Act—a business-led campaign seeking to change UK law so that all companies prioritize the interests of wider society and the environment. In 2025, we will actively advocate for this change by supporting the campaign and encouraging our team to write to their MPs in support.
Visit Better Business Act
We actively support the Sustainable Wine Roundtable (SWR), an independent, multi-stakeholder organisation focused on promoting sustainable practices across the entire wine value chain. A key initiative is the Bottle Weight Accord, which focuses on reducing bottle weight to directly lower carbon emissions from production and transportation.
Visit SWR
We support the advancement of sustainability across the industry. We’ve been Champion Sponsors of the Harpers Sustainability Charter since its launch, and as part of this influential partnership, we have co-hosted two industry-focused webinars promoting best practices across producer and UK trade initiatives.
Visit HSC
We are members of 1% for the Planet, the global network created in 2002 by Yvon Chouinard (founder of Patagonia) and Craig Matthews (founder of Blue-Ribbon Files). This network of thousands of businesses and environmental partners has already given hundreds of millions of pounds toward creating a better future for all. We commit 1% of annual sales from our own brand products (based on IBD pricing) to the preservation and restoration of the environment.
Visit 1% For The Planet
We have chosen Treeapp, a fellow B Corp, as our environmental charity partner. They are a global tree planting organisation dedicated to putting the right tree in the right place, with a commitment to long-term success. They work with multiple planting communities, use forestry experts to inform all activities, and only plant endemic or non-invasive native species. We are able to track the projects we support through their counting widget, ensuring measurable impact.
Visit Treeapp
Restore is an outstanding mental health charity that has been supporting individuals across Oxfordshire since 1977. They provide vital support, including weekly recovery groups, one-to-one coaching, and courses through the Oxfordshire Recovery College. Restore actively supports people toward their own recovery goals, such as moving into employment, volunteering, or training, and is an expert provider of formal mental health training.
Visit Restore
Founded by Rebecca Oliver-Mooney in 2024, Raising the Glass is a free network supporting women and allies across the drinks industry. Kim, our MD, has been an official supporter from the beginning, speaking on panels and featuring on their podcast. The network focuses on connection, mentorship, and inclusivity through quarterly in-person events.
Visit RTG
We're proud to be a Bronze supporter of Curious Vines, a community dedicated to uplifting women in the wine industry. Founded by Queena Wong, it provides connection, mentorship and development opportunities in an industry that remains male-dominated – with 92% of women agreeing wine culture skews male, according to the 2023 UK Women in Wine Survey. Curious Vines is working to protect, retain and empower women by fostering belonging and creating the support needed to thrive.
Visit Curious Vines