Data Protection Policy

February 2025

Introduction

This Policy sets out the obligations of North South Wins, a company registered in England under number 8900184, whose registered office is at The Guard House (Building 89), Old Skimmingdish Lane, Bicester Motion, Bicester, OX27 8AL (“the Company”) regarding retention of personal data collected, held, and processed by the Company in accordance with EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The GDPR also addresses “special category” personal data (also known as “sensitive” personal data). Such data includes, but is not necessarily limited to, data concerning the data subject’s race, ethnicity, politics, religion, trade union membership, genetics, biometrics (if used for ID purposes), health, sex life, or sexual orientation.

Under the GDPR, personal data shall be kept in a form which permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. In certain cases, personal data may be stored for longer periods where that data is to be processed for archiving purposes that are in the public interest, for scientific or historical research, or for statistical purposes (subject to the implementation of the appropriate technical and organisational measures required by the GDPR to protect that data).

In addition, the GDPR includes the right to erasure or “the right to be forgotten”. Data subjects have the right to have their personal data erased (and to prevent the processing of that personal data) in the following circumstances:

a) Where the personal data is no longer required for the purpose for which it was originally collected or processed (see above);

b) When the data subject withdraws their consent;

c) When the data subject objects to the processing of their personal data and the Company has no overriding legitimate interest;

d) When the personal data is processed unlawfully (i.e. in breach of the GDPR);

e) When the personal data has to be erased to comply with a legal obligation; or

f) Where the personal data is processed for the provision of information society services to a child.

This Policy sets out the type(s) of personal data held by the Company, the period(s) for which that personal data is to be retained, the criteria for establishing and reviewing such period(s), and when and how it is to be deleted or otherwise disposed of.

 

Aims and Objectives

2.1 The primary aim of this Policy is to set out limits for the retention of personal

data and to ensure that those limits, as well as further data subject rights to erasure, are complied with. By extension, this Policy aims to ensure that the Company complies fully with its obligations and the rights of data subjects under the GDPR.

2.2 In addition to safeguarding the rights of data subjects under the GDPR, by ensuring that excessive amounts of data are not retained by the Company, this Policy also aims to improve the speed and efficiency of managing data.

 

Scope

3.1 This Policy applies to all personal data held by the Company for and by third- party data processors processing personal data on the Company’s behalf.

3.2 Personal data, as held by the above is stored in the following ways and in the following locations:

a) The Company’s servers, located in the cloud;

b) Laptop computers and other mobile devices provided by the Company to its employees.

 

Data Subject Rights and Data Integrity

All personal data held by the Company is held in accordance with the requirements of the GDPR and data subjects’ rights thereunder, as set out in the Company’s Data Protection Policy.

4.1 Data subjects are kept fully informed of their rights, of what personal data the Companyholds about them, how that personal data is used as set out in Parts 12 and 13 of the Company’s Data Protection Policy, and how long the Company will hold that personal data (or, if no fixed retention period can be determined, the criteria by which the retention of the data will be determined).

4.2 Data subjects are given control over their personal data held by the Company including the right to have incorrect data rectified, the right to request that their personal data be deleted or otherwise disposed of (notwithstanding the retention periods otherwise set by this Data Retention Policy), the right to restrict the Company’s use of their personal data, and further rights relating to automated decision-making and profiling.

 

Technical and Organisational Data Security Measures

5.1 The following technical measures are in place within the Company to protect the security of personal data. Please refer to the Company’s Data Protection Policy for further details:

a) All emails containing personal data must be marked “confidential”;

b) Personal data may only be transmitted over secure networks;

c) Personal data may not be transmitted over a wireless network if there is a reasonable wired alternative;

d) Personal data contained in the body of an email, whether sent or received, should be copied from the body of that email and stored securely. The email itself and associated temporary files should be deleted;

e) Where personal data is to be sent by facsimile transmission the recipient should be informed in advance and should be waiting to receive it;

f) Where personal data is to be transferred in hardcopy form, it should be passed directly to the recipient;

g) All personal data transferred physically should be transferred in a suitable container marked “confidential”;

h) No personal data may be shared informally and if access is required to any personal data, such access should be formally requested from the companies Data Protection Lead.

i) All hardcopies of personal data, along with any electronic copies stored on physical media should be stored securely;

j) No personal data may be transferred to any employees, agents, contractors, or other parties, whether such parties are working on behalf of the Company or not, without authorisation;

k) Personal data must be handled with care at all times and should not be left unattended or on view;

l) Computers used to view personal data must always be locked before being left unattended;

m) No personal data should be stored on any mobile device, whether such device belongs to the Company or otherwise;

n) All electronic copies of personal data should be stored securely using passwords and encryption;

o) All passwords used to protect personal data should be changed regularly and should must be secure;

p) Under no circumstances should any passwords be written down or shared. If a password is forgotten, it must be reset using the applicable method. IT staff do not have access to passwords;

q) All software should be kept up-to-date. Security-related updates should be installed as soon as reasonably possible after becoming available;

r) No software may be installed on any Company-owned computer or device without approval; and

s) Where personal data held by the Company is used for a purposes, it shall be the responsibility of Marketing Manager to ensure that the appropriate consent is obtained and that no data subjects have opted out, whether directly or via a third-party service such as the TPS.

 

5.2 The following organisational measures are in place within the Company to protect the security of personal data. Please refer to the Company’s Data Protection Policy for further details:

a) All employees and other parties working on behalf of the Company shall be made fully aware of both their individual responsibilities and the Company’s responsibilities under the GDPR and under the Company’s Data Protection Policy;

b) Only employees and other parties working on behalf of the Company that need access to, and use of, personal data in order to perform their work shall have access to personal data held by the Company;

c) All employees and other parties working on behalf of the Company handling personal data will be appropriately trained to do so;

d) All employees and other parties working on behalf of the Company handling personal data will be appropriately supervised;

e) All employees and other parties working on behalf of the Company handling personal data should exercise care and caution when discussing any work relating to personal data at all times;

f) Methods of collecting, holding, and processing personal data shall be regularly evaluated and reviewed;

g) The performance of those employees and other parties working on behalf of the Company handling personal data shall be regularly evaluated and reviewed;

h) All employees and other parties working on behalf of the Company handling personal data will be bound by contract to comply with the GDPR and the Company’s Data Protection Policy;

i) All agents, contractors, or other parties working on behalf of the Company handling personal data must ensure that any and all relevant employees are held to the same conditions as those relevant employees of the Company arising out of the GDPR and the Company’s Data Protection Policy;

j) Where any agent, contractor or other party working on behalf of the Company handling personal data fails in their obligations under the GDPR and/or the Company’s Data Protection Policy, that party shall indemnify and hold harmless the Company against any costs, liability, damages, loss, claims or proceedings which may arise out of that failure.

 

Data Disposal

Upon the expiry of the data retention periods set out below in Part 7 of this Policy, or when a data subject exercises their right to have their personal data erased, personal data shall be deleted, destroyed, or otherwise disposed of as follows:

6.1 Personal data stored electronically (including any and all backups thereof) shall be deleted;

6.2 Personal data stored in hardcopy form shall be shredded and recycled;

 

Data Retention

7.1 As stated above, and as required by law, the Company shall not retain any personal data for any longer than is necessary in light of the purpose(s) for which that data is collected, held, and processed.

7.2 Different types of personal data, used for different purposes, will necessarily be retained for different periods (and its retention periodically reviewed), as set

out below.

7.3 When establishing and/or reviewing retention periods, the following shall be taken into account:

a) The objectives and requirements of the Company;

b) The type of personal data in question;

c) The purpose(s) for which the data in question is collected, held, and processed;

d) The Company’s legal basis for collecting, holding, and processing that data;

e) The category or categories of data subject to whom the data relates;

 

7.4 If a precise retention period cannot be fixed for a particular type of data, criteria shall be established by which the retention of the data will be determined, thereby ensuring that the data in question, and the retention of that data, can be regularly reviewed against those criteria.

7.5 Notwithstanding the following defined retention periods, certain personal data may be deleted or otherwise disposed of prior to the expiry of its defined retention period where a decision is made within the Company to do so (whether in response to a request by a data subject or otherwise).

7.6 In limited circumstances, it may also be necessary to retain personal data for longer periods where such retention is for archiving purposes that are in the public interest, for scientific or historical research purposes, or for statistical purposes. All such retention will be subject to the implementation of appropriate technical and organisational measures to protect the rights and freedoms of data subjects, as required by the GDPR.

 

Retention Schedule

1. Contact data: e.g., work and personal email address(es), work and personal mobile phone number(s), telephone number(s), and postal address.

2. Identity data: e.g., first name, surname

3. CV data: e.g., education history, work experience, and professional qualifications.

4. Right to Work data: e.g., copy passport; copy work visa.

5. Health data: e.g., fit notes, pregnancy information, paternity, maternity requests, disclosed health conditions or disabilities.

6. Salary data: e.g., current salary, pension contributions, deductions (including student loans)

7. Bank data: e.g., account number, sort code, account name, bank name, and bank address

8. Performance data: e.g., appraisals, timesheets, supervision notes, complaints, grievances.

9. Technical data: e.g., IP address, browser type and version, operating system

10. Financial data: payment or credit card details, bank account;

11. Transaction data: e.g., purchase history, payment (including donations)

12. Event data: e.g., date of event, number of attendees, food requirements,

13. Complaint data: e.g., type of complaint, nature of the complaint, investigation notes, outcome.

14. Accident data: e.g., data and time of the accident, location of the accident, address of premise, cause and nature of the accident, and staff member who completed the form.

15. Profile data: e.g., preferences and interests, user and account information, passwords, login history, photo(s), video(s),

16. Business data: e.g., business name, job title, profession

 

Staff and Job Applicants
Categories of Personal Data	Purpose	Retention Trigger	Retain For	Action	Justification
Contact data, identity data.	Create employee IT credentials	End of Employment	30 days	Destroy	Business Need
Contact data, identity data, CV data.	To make a recruitment decision (unsuccessful job applicants).	End of Recruitment Campaign	6-months	Destroy	To defend against tribunals or county or high court claim(s).
Contact data, identity data, CV data, references from previous employers, Right to Work data.	To make recruitment decisions in relation to both initial and subsequent employment e.g., promotion	End of Employment	6 years	Destroy	To defend against tribunals or county or high court claim(s).
Identity data, health data.	To assess fitness for work and make reasonable adjustments	End of Employment	6 years	Destroy	To defend against tribunals or county or high court claim(s).
Identity data, salary data, bank data.	To process payroll and pension contributions.	End of financial year	6 years	Review	Taxes Management Act 1970
Identity data, performance data, health data.	To monitor employee conduct, including timekeeping, attendance and performance, and where necessary act.	End of Employment	6 years	Review	To defend against tribunals or county or high court claim(s).
Contact data, identity data, performance data.	To implement grievance procedures	End of Employment	6 years	Review	To defend against tribunals or county or high court claim(s).
Contact data, identity data, performance data, health data.	Implementing an effective sickness absence management system including monitoring the amount of leave and subsequent actions to be taken including the making of reasonable adjustments.	End of Employment	6 years	Review	CIPD Guidance for Non-Statutory retention periods
Identify data, performance data, health data.	Managing statutory leave and pay systems such as maternity leave and pay.	End of Employment	6 years	Review	CIPD Guidance for Non-Statutory retention periods.
Contact data, identity data, salary data.	Providing employment references to prospective employers when our name has been put forward by the employee/ex-employee, to assist with their effective recruitment decisions.	End of Employment	6 years	Review	CIPD Guidance for Non-Statutory retention periods.
Contact data, identity data	Maintaining comprehensive up to date personnel records about you to ensure, amongst other things, effective correspondence can be achieved and appropriate contact points in the event of an emergency are maintained.	End of Employment	6 years	Review	CIPD Guidance for Non-Statutory retention periods
Contact data, identity data	Carry out the employment contract that we have entered with the employee.	End of Employment	6 years	Review	CIPD Guidance for Non-Statutory retention periods.
Contact data, identity data, accident data	To record any accidents which take place	Date of accident	6 years	Review	Health and Safety at Work Act 1974

 

Customers (including prospective, current and past)
Contact data, identify data, business data	To respond to enquiries / new business opportunities	Date of last contact	18 months	Destroy	Business Need
Contact data, identify data, business data	To issue a quote	End of Financial Year	2 years	Destroy	Limitations Act 1980
Contact data, identify data, business data, bank data	To issue an invoice	End of Financial Year	6 years	Review	Taxes Management Act 1970
Contact data, identify data, business data, transaction data, profile data	To maintain relationship with customer.	End of Contract	1 year	Reviews	Limitations Act 1980
Contact data, identity data, complaint data	To respond and investigate any complaints	Date complaint closed	1 year	Review	Limitations Act 1980
Event Attendees (including wine tastings)
Contact data, identify data, business data	To follow up with individuals after attending an event	Event date	3 years	Destroy	Business Need
Visitors (to website)
Technical data	To analyse visitors interactions with the Trust’s websites (where consent has been given)	From date and time of site visit (managed by the cookie consent tool)	Depending on the cookie, no more than 12-months	Destroy	Business Need
Marketing Recipients
Contact data, identity data	To respond to enquiries received from the Company’s website(s).	From the date received	3 years	Destroy	Business Need
Contact data	To maintain an active list of unsubscribes from marketing campaigns	Not Applicable	Permanent	Preserve	Business Need
Contact data	To send a survey seeking feedback on the Company’s events	Event date	3 years	Destroy	Business Need
Contact data, identity data	To personalise newsletters/invitations to individuals to which they have subscribed	Inactive date (e.g., lack of opening newsletter)	3 years	Destroy	Business Need
Suppliers (includes producers, consultants)
Contact data, identity data, business data	To process invoices for payment	End of financial year	6 years	Review	Taxes Management Act 1970
Contact data, identity data, business data	To decide to appoint a supplier and maintain a working relationship	Contract termination	6 years	Review	Limitations Act 1980
Contact data, identity data, complaint data	To respond and investigate any complaints	Date complaint closed	6 years	Review	Limitations Act 1980

 

Roles and Responsibilities

8.1 The Company’s Data Protection Lead is Andy Hurst, andy.hurst@northsouthwines.co.uk.

8.2 The Data Protection Lead shall be responsible for overseeing the implementation of this Policy and for monitoring compliance with this Policy, the Company’s other Data Protection-related policies (including, but not limited to, its Data Protection Policy), and with the GDPR and other applicable data protection legislation.

8.3 Any questions regarding this Policy, the retention of personal data, or any other aspect of GDPR compliance should be referred to the Data Protection Lead.

 

Implementation of Policy

This Policy shall be deemed effective as of 28th February 2025. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.

This Policy has been approved and authorised by:

Name: Andy Hurst

Position: Director of Finance and Operations

Date: 28th February 2025

Due for Review by: 31st January 2026